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Company Types: Create custom company types

Explore how to customize company designations in Nutshell to better organize businesses by their relationship to your company.

Andy Fowler avatar
Written by Andy Fowler
Updated this week

Organize your companies by their relationship to your business.

Company types are a great way to differentiate the kinds of organizations you do business with. Use company types to label your companies based on their relationship to your business - are they a Customer? Supplier? Vendor? Create company types for easily accessible filters on your company list.

Customize your company types

Nutshell comes with several company types already specified under Company settings > Company types. You can keep them or delete them, and you can add your own custom company types.

You can make a default company type by updating the one labeled (default). Click the blue "+Add company type..." link to create more company types. Click on any existing company type to edit it.

Animated demonstration showing how to add custom company types like Vendor, Customer, Partner, and Partner-referred customer

To remove a Company type, hover over the Company type and click the red X that appears to the left of the name.

Animated interface showing how to remove custom company types by hovering and clicking the red X button

Apply company types to existing companies

You can label your companies with their types individually on a company page, in bulk from the Companies list, during a CSV import, or automatically update it when the status of a related lead is closed.

Company page showing the custom company types dropdown menu with Partner-referred customer selected for Acme

To update company types in bulk, select the companies you want to update from your Companies list, click Edit in the lower right, choose the company type you want to apply, then click Apply changes.

Animated bulk editing interface demonstrating how to apply custom company types to multiple companies at once

Filter company types

You can easily create customized lists of companies, people, or leads based on company type in Nutshell.

The company type filter is pinned to the top of your companies list:

Companies list view with custom company types filter pinned at the top for filtering by customer designation

To add a company type filter to any list, for example, to see a list of leads that are open with your existing customers to track your resell opportunities:

  1. Go to the list you want to filter

  2. Click the blue funnel icon to open your filter drawer

  3. Search for or click "Company type" and choose the company type(s) you want to filter

Leads list showing custom company types filter applied to display open leads with existing customers

Report on company types

You can use filters to run lead reports based on your company types. Simply specify which company types you want to include in the report on the left-hand filter drawer.

Sales reporting dashboard with company types filters in the left drawer for segmenting reports by custom company types

Automatically change company type when related leads are closed

Using sales automation, you can configure Nutshell to automatically change the company types of all companies related to leads, when leads are won, lost, or cancelled. For example, when a lead is won, you might ask Nutshell to automatically set Potential customer to Customer, so you can easily segment your list of businesses.

Sales automation workflow showing automated conversion of custom company types from Potential customer to Customer when leads are won

FAQ

Why not use the Industries?

A company's industry is the field or vertical that they do business in. It could be "Medical", "Web development", "Accounting". Company types describe the company's relation to you, i.e. whether they are a Prospect, a Former customer, a Supplier, etc.

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