Receive updates for important events in your Nutshell account.

To customize what kind of notifications you receive in Nutshell, and where you receive them, visit Your settings > Notifications. 

On this page, check the box next to any notification you want in the location you want it. Un-check the box next to any notification that you do not wish to receive. 

How can I receive notifications?

In-app

In-app notifications will appear in the lower left corner of your screen on any page in Nutshell. Click the bell icon to open your notifications list.

 

 

Email

Email notifications are sent to the first-listed email address on your Nutshell profile. These notifications will be sent from notifications@nutshell.com and we recommend adding us to your address book so they don't end up in your spam folder!

 

Mobile push

You must have the Nutshell iPhone or Android app installed (included with your Nutshell subscription!) to receive mobile push notifications from Nutshell. You'll also need to ensure that Nutshell has permission to send you notifications in your phone settings. 

 

Configure your notifications

1. Click your user icon on the bottom right
2. Click Your settings
3. Click Notifications on the settings menu

Your changes are automatically saved as you check the boxes.

Note that you will not receive a notification if you assign a lead to yourself or add yourself as a participant to an activity—you will only be notified if someone else makes these changes.

What notifications can I configure?

All leads

• Every time a lead is created in Nutshell (manually or automatically via a custom form)
• Every time a lead's priority has been changed to hot
• When a lead is won (congratulations!)

Assigned leads

• When a lead is assigned to you
• When your assigned lead is changed
• When your assigned lead is made hot
• When your assigned lead is closed

Learn more about assigning leads in Nutshell.

Watched leads

• When a watched lead is changed
• When a watched lead is closed

Learn more about watched leads in Nutshell.

Activities

• When a teammate adds you as a participant to an activity
• A 30-minute reminder before activities

Learn more about activities in Nutshell.

 

Tasks

• A 30-minute reminder before you or your team's assigned tasks are due
• A 30-minute reminder before you or your team's automated tasks are due
• A task is assigned to you or your team (note you will not receive assignment notifications for tasks you assign to yourself)
• An automated task is assigned to you or your team  

Learn more about tasks in Nutshell.

Mentions

• When you or your team are mentioned in a note.

Learn more about mentions in Nutshell.

Comments

• When someone comments on something you did.

Learn more about comments in Nutshell.