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UserVoice: Helpdesk and feedback

Integrate UserVoice with Nutshell to streamline customer service tickets for your sales team. Here is how to get started.

Andy Fowler avatar
Written by Andy Fowler
Updated over 2 months ago

Integrate Nutshell with Uservoice to have all your customer service tickets easily accessible to your sales team.

UserVoice is a great tool to set up a helpdesk and feedback site for your customers. You can use our integration to see your UserVoice tickets in Nutshell timelines.

To get started, click Setup > Integrations. Then, click "Create API key" next to the UserVoice icon.

uservoice.png

You will be redirected to a page with instructions for finishing the integration setup:

  1. Select Nutshell from the Add a service hook dropdown

  2. Add your Nutshell API key, click save, and you're good to go!

After that, you'll see UserVoice tickets logged on timelines in your Nutshell account.

uservoice-ticket.png
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