Please note that the Mac app has been discontinued and removed from the Mac App Store. If you're having issues using a previously installed version of the Mac app, read on for help!

If you are experiencing problems with your Mac app, the first step to get it working normally again is to clear the cache and cookies on your app.

If that doesn't help, log out and log back into the Nutshell app. If you're still having problems, please contact our support team using the chat bubble below!