By being a Nutshell customer, you can expect to receive certain types of emails from the Nutshell team. This article summarizes those communications.
In-app communications
We will occasionally display banners, nudges, and tooltips within the Nutshell app to share critical product information you must be aware of to use Nutshell effectively. These updates might include:
Required actions for admins or users
Maintenance updates
New releases that are relevant to your workflow
Please note you cannot opt out of these messages, but you will always have the option to close or dismiss them.
Frequency: Ad hoc
Product launches and insider newsletter
Our Shipping News newsletter contains our most recent product updates and alerts you to new features that have recently been released so you and your team can:
Stay updated on the newest features and functionalities in Nutshell
Leverage all of Nutshell’s capabilities to help your team reach its fullest potential
Stay informed about any changes to our UI that could impact your workflow
Upcoming live webinars
Frequency: Monthly, usually during the last week of the month
You can subscribe to The Shipping News here.
Although you can unsubscribe from The Shipping News, we strongly advise that you stay opted in to ensure you never miss valuable information about your CRM.
Sales and marketing insights newsletter
You will receive our monthly Sell to Win email newsletter that includes useful sales and marketing tips to help your team level up their skills, gain industry insights, and access the best resources Nutshell has to offer. The Sell to Win newsletter may include:
Recently published blog posts for sales and marketing teams
New guides, downloadable resources, and other content
Small reminders and product updates
Upcoming live webinars
Partner and customer spotlights
Frequency: Monthly, usually during the second week of the month.
You can subscribe to Sell to Win here.
To ensure you never miss best practice tips for using Nutshell, we recommend staying subscribed to Sell to Win.
Platform best practices newsletter
For new Nutshell users or those who just want to optimize their use of the platform, the Nuts and Bolts newsletter shares one best practice tip a month. These emails deep-dive into an essential Nutshell feature or new release and share all the essential details to help you and your team start using it right away. The newsletter may include:
Steps for using the feature
Relevant help center articles related to the feature
A support video
An interactive demo showing how to get set up
You can subscribe to Nuts and Bolts here.
Frequency: Monthly, typically during the third week of the month.
Product updates emails
Besides our recurring monthly newsletters, we may also send occasional email broadcasts to specific segments of our customers sharing product information that may be relevant based on their needs and interests.
Frequency: Ad hoc
In-app communications
We will occasionally display banners, nudges, and tooltips within the Nutshell app to share critical product information you must be aware of to use Nutshell effectively. These updates might include:
Required actions for admins or users
Maintenance updates
New releases that are relevant to your workflow
Review requests (Please take a few minutes to complete when you see these requests 🙂)
Please note you cannot opt out of these messages, but you will always have the option to close or dismiss them.