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I'm getting an error with my SMTP settings!
I'm getting an error with my SMTP settings!

Troubleshoot SMTP settings errors with our guide.

Andy Fowler avatar
Written by Andy Fowler
Updated over a month ago

That's no problem, this article should help.

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Besides your username (email address) and password, there are 3 more things you will need to establish an SMTP connection:

  • Hostname/Server

  • Port type

  • Port number

Most email providers' SMTP settings can be found online:

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An incorrect hostname/server is the most common cause of SMTP errors.

If my email address is eric@nutshell.com and it is a company Gmail email address, my SMTP hostname is not smtp.nutshell.com. The correct hostname for a Gmail email address is smtp.gmail.com.

If your company uses a Microsoft Exchange server or your email address is provided by any other sort of customized server, you will most likely need to reach out to your email administrator/provider to get the correct SMTP settings.

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