Katherine Mays
Hi! I'm the manager of Customer Experience at Nutshell. I spend my time thinking about how to make your life easier. In my spare time, I like to take my dog on long walks, cook elaborate vegetarian meals, and practice my dance moves.
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Activity overview
Latest activity by Katherine Mays-
Katherine Mays created an article,
How to search for companies, people, and leads in Nutshell
It's easy to find important information! Check out this short tutorial to learn the different ways to search in Nutshell.
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Katherine Mays commented,
You can display the wallboard on any device from a logged-in user's account. We don't limit the number of devices a user can be logged in on at a given time.
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Katherine Mays commented,
Hi Becky! All logged activities in Nutshell will update your last contacted date. We'll follow up with you directly to see what might be preventing this from happening in your account.
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Katherine Mays created an article,
Connect Nutshell to your other tools using Zapier
Need to integrate Nutshell with another tool that helps power your business? Nutshell connects to Zapier and their library of no-coding-required integrations with over 1500 other apps. While Nutsh...
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Katherine Mays commented,
Thanks for your question, Nitin! Nutshell doesn't indicate what time your recipient opened an email. Nutshell does integrate with MailChimp, which you can use to see when an email was opened direct...
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Katherine Mays commented,
Hi Derek! Check out our post on tracking recurring revenue here. If you have any questions, please don't hesitate to contact us via the Help link on this site or give us a call at 888-336-8808 betw...
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Katherine Mays created an article,
April 2019: The Shipping News - personal email sequences edition
// <![CDATA[ if(window.location.href.indexOf("/360033543554") > -1) { window.location.href = "https://us6.campaign-archive.com/?u=96e5e8169bd8c0492a3324b41&id=79fd93ca8d"; } // ]]>
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Katherine Mays commented,
Hi Reynaldo! Nutshell emailing doesn't include built-in link click tracking, so many of our customers are using the Nutshell + MailChimp integration to send beautiful emails and track their contact...
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Katherine Mays created an article,
June 2019: The Shipping News - hot leads edition
// <![CDATA[ if(window.location.href.indexOf("/360034006393") > -1) { window.location.href = "https://mailchi.mp/nutshell.com/light-a-fire-under-your-most-important-deals-with-hot-leads"; ...
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Katherine Mays created an article,
Automatically close leads that don't respond, with a reminder to follow up later
You want the open leads in your Nutshell account to be current, existing opportunities, but you also don't want potentially valid deals to fall through the cracks! To save time and stop worrying ab...