To consolidate sales calls, in the customer mapping screen, if you could check a box to have the customers pin's name (contact name) appear (many at at time based on the filters chosen). Second, to have a function to print that map out. That would greatly simplify consolidating calls. Now, I have to print out the map (in SnagIt or similar), hand-mark the pins, export the pins, clean up the spreadsheet, etc. That's a real PITA.
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