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Email view tracking

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13 comments

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    Roland Enriquez

    It would be awesome to see open rates for e-mail templates used in Nutshell - would be great for sales reps to see which crafted messages are having the most success while helping them to prioritize who to contact based on this KPI.

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    Ramiro Arevalo

    Do you give the ability to see who has "clicked" on your link within emails???

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    Katherine Mays

    These are great suggestions, fellas! Thanks so much for sharing these ideas for improving the email view tracking in Nutshell. We post updates about Nutshell regularly here, and you can opt in to new updates by clicking the "Follow" button on that page!

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    Kristin Seibert

    Would love to have reporting for tracked emails, including any clicks and forwards.  Thx!

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    Kristen Gray

    Thanks for your feedback, Kristin! For those who have participated in this thread, and for others who are interested in offering more feedback about the way Nutshell handles email tracking, you can contact our team directly using the "Help" button in the lower right corner of this page.

    Thanks, as always, for sharing your thoughts! Happy Nutshelling!

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    Jerry York

    It would be very helpful to pull a report of who opened an email, who clicked on a specific link and also the ability to insert a hyperlink with the ability to rename the link for simplicity in the email. 

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    Kristen Gray

    Thank you for your contribution to our forum, Jerry! We appreciate the time you took to make your voice heard. You can stay tuned or subscribe to Nutshell updates by clicking here.

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    Noah Reed

    It would be great to see who opened the emails, or even have the pipeline move them forward once the email is opened, as an example: a phone call is triggered 1 day after its opened

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    Kristen Gray

    Great ideas, Noah! Nutshell has lots in store for upgrades made to the emailing experience, so stay tuned and subscribe here to stay looped in for more updates!

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    Reynaldo González

    Do you give the ability to see who has "clicked" on your link within emails???

     
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    Katherine Mays

    Hi Reynaldo! Nutshell emailing doesn't include built-in link click tracking, so many of our customers are using the Nutshell + MailChimp integration to send beautiful emails and track their contact's interactions with the emails. This integration will display a banner on a Nutshell person's timeline when they click on a link in your MailChimp message. 

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    Nate Dania

    Can the system show what time they opened the emails?

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    Katherine Mays

    Thanks for your question, Nitin! Nutshell doesn't indicate what time your recipient opened an email. Nutshell does integrate with MailChimp, which you can use to see when an email was opened directly from the Nutshell timeline. Check it out here

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