Nutshell

Hamida Bapoo

Will Gordon

Engage and nurture leads, prospects, and customers via text, chat, and more.

Engagement

Learn how to send, receive, and manage texts from Nutshell. Enhance communication with automated SMS features.

Nutshell SMS: How to send and manage texts

In order to send and receive SMS messages in Nutshell, you must first complete our enrollment form. Here are some tips!

Nutshell SMS: Tips for a Successful SMS Enrollment

Learn everything you need to know about setting up and using Nutshell SMS

Nutshell SMS

Learn how to manage inbound text conversations directly in Nutshell.

Nutshell SMS: Manage inbound text in Nutshell

Let prospects and customers text you, and manage it all in Nutshell

Inbound SMS

Learn how to ensure your terms & conditions and privacy policy meet the requirements for SMS enrollment.

Nutshell SMS: Privacy policy requirements

We walk you through the steps to setup and configure Nutshell SMS 

Setup

Learn how to configure Nutshell's chat widget on your website and manage your chat conversations in your CRM

Nutshell Chat: How to set up and manage your live chat and AI chatbot

Learn how to configure our Facebook Messenger and Instagram integrations and manage FB/IG conversations in Nutshell

Facebook Messenger & Instagram DMs Integration

Learn how to connect your WhatsApp business account and manage your conversations in Nutshell.

WhatsApp: Send & receive messages from Nutshell

Learn how to configure and get started with Web chat and key third-party messaging apps to stay in touch with your prospects and customers directly from Nutshell

Chat

Nutshell.com

Login

Recent Updates

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.