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How do Nutshell’s Power AI summarization features protect my data?
How do Nutshell’s Power AI summarization features protect my data?
Andy Fowler avatar
Written by Andy Fowler
Updated over a week ago

Nutshell’s Power AI summarization tools save you time by distilling hundreds of email threads and long meeting transcriptions into quick summaries. We rely on OpenAI’s industry-leading models to do much of the heavy lifting.

We’ve made a careful review of their privacy and data retention policies.

OpenAI will not use data submitted to train or improve their models. Data sent to OpenAI will be retained for abuse monitoring purposes for a maximum of 30 days, after which it will be deleted.

In other words, the data that Nutshell sends to OpenAI is as safe as when it is stored on Nutshell’s infrastructure. As with all of our data subprocessors, any information transferred is encrypted via Transport Layer Security (TLS) connections.

Nutshell has signed and executed a Data Processing Agreement (DPA) with OpenAI including the EU Standard Contractual Clauses (SCCs). This ensures that OpenAI will only process data in compliance with Nutshell’s instructions.

Any Nutshell admin can disable processing under Setup > General.

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